Skip to main content

Unit Configuration

Units are the primary organizational level within a facility. Each unit has its own patients, staff assignments, and settings.

Unit Settings

SettingDescription
NameDisplay name for the unit
DescriptionOptional description (e.g., "Adult Behavioral Health")
Observation interval defaultDefault minutes between observations for this unit

Nighttime Settings

Configure how observations work during nighttime hours:

SettingDescription
Nighttime startWhen nighttime protocols begin (e.g., 22:00)
Nighttime endWhen nighttime protocols end (e.g., 06:00)
Nighttime modeHow observations are conducted at night

Nighttime Modes

ModeDescription
Full entryStaff enter the room and document normally
DoorwayStaff observe from the doorway without entering
Passive onlyRely on sensor data with minimal disruption

Nighttime mode affects the quick templates shown during observation entry and how proximity verification works.

Alert Escalation

Each unit can customize alert escalation timing:

LevelDefault DelayRecipient
Level 10 minutesAssigned staff
Level 25 minutesCharge nurse
Level 310 minutesUnit manager
Level 415 minutesDirector/Admin

Delays are cumulative—Level 3 triggers 15 minutes after the alert is created if still unacknowledged (5 + 10).

Creating a Unit

  1. Navigate to Settings > Units
  2. Tap Add Unit
  3. Enter the unit name and optional description
  4. Set the default observation interval
  5. Configure nighttime settings
  6. Tap Save

Room Management

Rooms can be associated with a unit for:

  • Sensor placement (room sensors)
  • Location tracking in observations
  • EOC round routing

To add rooms:

  1. Open the unit settings
  2. Navigate to Rooms
  3. Add room numbers or names
  4. Associate room sensors if available