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Staff Configuration

Staff accounts control who can access Vigil and what they can do.

Creating Staff Accounts​

  1. Navigate to Settings > Staff
  2. Tap Add Staff
  3. Enter:
    • Full name
    • Email address (used for sign-in)
    • Role
    • Unit assignment(s)
  4. Tap Save

The staff member receives an email with instructions to set their password.

Roles​

RoleDescription
StaffClinical staff performing observations
Charge NurseShift leadership with dashboard and assignment access
Unit ManagerUnit leadership with analytics and work order approval
DirectorFacility leadership with facility-wide access
AdminSystem administrator with settings access
IT AdminTechnical administrator with full system access
Facilities MaintenanceWork order management only

Role Capabilities​

CapabilityStaffCharge NurseUnit ManagerDirectorAdminIT Admin
Document observations✓✓✓✓✓✓
View patient list✓✓✓✓✓✓
Acknowledge alerts✓✓✓✓✓✓
View dashboard✓✓✓✓✓
Manage assignments✓✓✓✓✓
Create/end shifts✓✓✓✓✓
View analytics✓✓✓✓✓
Approve work orders✓✓✓✓
Manage staff✓✓
Manage settings✓✓
Manage integrations✓
Manage devices✓

Unit Assignments​

Staff can be assigned to one or multiple units:

  • Staff only see patients in their assigned units
  • Charge nurses can manage shifts for their assigned units
  • Cross-unit access requires assignment to each unit

Deactivating Staff​

When a staff member leaves or no longer needs access:

  1. Navigate to Settings > Staff
  2. Find the staff member
  3. Tap Deactivate

Deactivated accounts:

  • Cannot sign in
  • Historical observations remain associated with the account
  • Can be reactivated later if needed
note

Deactivating is preferred over deletion to maintain audit trail integrity.